5 Recruitment Metrics Every Agency Should Track

In recruitment, what gets measured gets improved. The most successful agencies consistently track key performance indicators to optimize their processes and demonstrate value to clients.

1. Time-to-Fill

The number of days from job opening to accepted offer. Top agencies aim for under 30 days for most positions.

2. Candidate Quality Score

Using AI analytics to measure candidate fit before submission, ensuring you're presenting the best possible matches to clients.

3. Profile Completeness Rate

The percentage of candidate profiles that are fully populated. Higher completeness correlates with better matching accuracy and faster placements.

4. Pipeline Velocity

How quickly candidates move through your pipeline stages — from prospect to hireable to placed.

5. Client Satisfaction

The ultimate metric: are your clients getting the hires they need, when they need them?